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Livya company logo LIVYA Enterprises

Luxury Products for Luxury Persons

Return & Refund Policy

Return Policy
Returns are accepted within 7 days of delivery for damaged or defective items.
Items must be unused and returned in their original packaging.
Proof of damage (photo/video) may be required for return approval.

Exchange / Replacement Policy

Exchange / replacement requests must be made within 7 days of delivery.
Once approved, the exchanged / replaced product will be dispatched within 2–3 business Days and delivered with in 3-7 business days after the returned item is received and inspected.
Delivery timelines may vary depending on location, but typically replacements will reach you within 7–10 business days.

Refund Policy

Once a return request is approved, we will process the refund within 3–5 business days.
After processing, the refund will be credited to the original mode of payment within 7–10 business days, depending on the payment provider/bank.

Shipping charges are non-refundable.

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